Type your product name and see which US rules, certificates and lab tests apply.

Free, instant, and you don't need to leave an email.

Send us what you uploaded and within 24 hours we'll tell you, for free, which parts don't line up with your listing and what to ask your supplier for.

What usually gets a certificate rejected

The platform rarely says which field is wrong. From what sellers have posted about their rejections, it's usually one of these:

• The model or item number on the certificate isn't the one on your listing.
• The age on the certificate (3+) doesn't match the age on your listing (2+).
• The test report is more than 12 months old, or the dates on the certificate and the report don't agree.
• The lab isn't on the CPSC list of accepted labs for those tests.
• The tests don't cover everything your category needs (for toys: ASTM F963, lead, phthalates).
• It's really the supplier's certificate for a different product, with your product name typed in.
• For cosmetics on TikTok, you sent nothing about FDA registration. They'll take either the facility registration or a statement that you're exempt as a small business, but the exemption doesn't cover a few product types, such as eye products or ones meant to change how you look for more than 24 hours.

What to send us so we can check it

• The certificate (CPC or GCC), as a PDF if you have it or a photo if you don't
• The full lab test report the certificate is based on
• A link to the listing that got rejected
• A screenshot of the rejection message, if the platform sent you one
• For cosmetics: photos of the real label, front and back, and whatever FDA registration proof or exemption statement you sent

What you get back within a day

A single page in plain English that covers:

• each field on your documents: matches / doesn't match / missing
• what to fix yourself, and what only your supplier or the lab can fix
• a message you can forward to your supplier, in English and Chinese, asking for exactly the missing pieces

Want us to get it done with your factory? $49 per product for the first 20 products we take on, then $99

We send your factory the questions in Chinese and follow up until they send the missing reports and certificates. We check each document, draft your CPC and label text, and get quotes from two or three CPSC-accepted labs if new tests are needed. Lab fees are paid at cost, with no markup, and at the end you get a finished compliance file for the product.

If you cancel before we start you get a full refund, but once we've started we don't refund.

What we are not

We're not a lab and we don't issue certificates, and none of this is legal advice. If your product needs new testing, the lab does it and you pay the lab directly.

jonasunzhu@madecheck.com

Guides: TikTok Shop asked for FDA registration: what to send · MoCRA small-business exemption statement: who can use it · Selling a dresser in the US: what to check before ordering · Fire risks in rechargeable products: which documents should a seller request? · Adult portable bed rails: what evidence should a US seller request? · Can a choking warning make a toddler toy acceptable for sale?